LuxairGroup Sites
Choose your preferred country and language
Country of residence
Preferred language
English
Français
Deutsch
Português
Italiano
Español
warning
Your browser is not supported
The browser you are using - Internet Explorer or old version of Edge – is not supported by our website. Not to face issues while using our website please use the latest version of Edge or any other modern browser like Chrome, Safari or Firefox.
close
+352 2456-1
Mon to Sun 08.00 - 19.00
Call now
English
Français
Deutsch
Português
Italiano
Español
Breadcrumb
Home FAQ Check-In for holiday packages & flights
FAQ - Frequently Asked Questions
We will do our best to answer your questions
Thank you!
When can I check-in and when can I use the night-time check-in at Luxembourg airport?
Check-inCheck-in opens 2 hours before departure and closes 45 minutes before departure for economy class, 30 minutes before departure for business class.
Previous nightcheck-inat Luxembourg airport is only availablefrom 7:30 p.m. to 10:30 p.m. for all Luxair and LuxairTours flights departing from 6:00 a.m. to 9:00 a.m. the next day. You will receive your boarding pass, which will allow you to proceed directly to the security check on the day of departure and your luggage will stay at the airport.
Most popular
How can I choose my seat when I book a holiday package or a flight?
Can I modify or cancel my reservation?
How can I book a parking space at Luxembourg airport?
When can I check-in and when can I use the night-time check-in at Luxembourg airport?
How much luggage am I entitled to?
How can I obtain a refund if I have Luxair insurance?
All the questions... and answers
Travel documents
What documents do I need to take when I travel?
Can I travel with my expired French identity card?
What should I do if I need an invoice for my Luxair flight?
When will I receive my travel documents?
Check-in
When can I check-in and when can I use the night-time check-in at Luxembourg airport?
When can I use the online check-in?
Seat reservation
How can I choose my seat when I book a holiday package or a flight?
Parking at the airport
Are there parking spaces reserved for disabled persons at Luxembourg airport ?
How can I book a parking space at Luxembourg airport?
Insurance
How can I obtain a refund if I have Luxair insurance?
Is travel insurance included in my booking?
Booking and payment
I am having difficulties paying online, what is happening?
How can I pay for my holiday package or Luxair flight?
If I missed the first flight of my reservation, how can I tell Luxair that I want to use the return flight or the remaining routes?
Luggage and services
How much luggage am I entitled to?
What can I carry in my cabin baggage?
Can I take special luggage such as golf bags, bikes, etc.?
Can I travel with my pet?
What can I do if my luggage is damaged or delayed?
Who can I contact if I have forgotten or lost an item in a Luxair plane?
Can I add a special meal?
Special assistance
How can I book special assistance?
Can I fly if I am pregnant?
Can I carry a funeral urn with me
Can my children travel alone?
Complaints
How can I file a complaint after my trip?
Modification and cancellation
Can I use part of my ticket if I didn’t use one or more legs of the journey?
Can I change a name after my reservation?
Can I modify or cancel my reservation?
- Cookie settings
- Sitemap
- FAQs
- Legal information
- B2B
- Career at Luxair
- Partners Extranet
- About us
- LuxairTours
- Contact us
- Media Room
Subscribe to our newsletter
Copyright 2024 Luxair S.A.